Hasson and Wong always offer fast and free hair transplant consultations using our online consultation form, by simply submitting your photos and providing us with some brief information. But if you would prefer an in-person assessment, our traveling Patient Advisors frequently hold free, live consultations in cities across the USA, Canada, the UK and parts of Europe. If you’re in Vancouver, we can arrange a consultation in our clinic.
All of our Patient Advisors are also former patients, so they are able to share their first-hand experience with you and help you to understand your options.
Live Consultations In Your City
What happens at a City Consultation?
While each consultant operates their own live consultations, generally this is what you can expect.
Once you’ve submitted a request for a live consultation, we’ll contact you by email or phone to set a time and date for your appointment. Sessions are usually held in private hotel meeting rooms where you’ll meet one-on-one with an Advisor. You can expect your meeting to last between 30 to 45 minutes.
Your Advisor will have a camera set up and will photograph up to 11 distinct angles and may record video of your donor area so the doctors can have a clear and thorough look at your current situation.
While your photos are being taken, we’ll ask about your hair loss history, expectations and, goals. We’ll be looking at the current state of your hair loss and the quality, density and laxity of your donor area. For most people, hair loss is a result of Androgenetic alopecia, your Advisor will help you to understand the normal progression of this type of hair loss and what that means to you. If your hair loss is brought on by a different cause, we will consult with Dr. Hasson or Dr. Wong to ensure you are a candidate for hair transplant restoration.
Understanding your hair restoration goals and helping you to manage your hair transplant surgery expectations is a critical part of your consultation session. Our surgeons can provide incredible results, but they cannot turn back the hands of time and it is important that your expectations are reasonable and achievable. Both doctors would refuse to perform surgery on a patient whose expectations are not achievable.
Your Donor Zone
Critical to the success of any hair transplant surgery is the availability and quality of “donor” hair, those hormone-resistant follicles that grow around the back and sides of your head. We’ll be looking to see how much donor hair is available and testing the laxity of your scalp. (Laxity is the amount of “give” or elasticity in your donor zone, and it is important if you are having FUT extraction. The more laxity you have, the larger the strip can be, which will provide a greater number of hair grafts. ) Laxity is not important for FUE extractions, and the size of the donor area can be much larger for FUE than FUT.
In FUT (strip) extraction, the donor zone is limited to the most pliable areas of your scalp that contain loss-resistant hairs. In FUE (punch) extraction, the donor zone is only limited by the area that contains loss-resistant hairs.
Hair Loss Prevention
If you are not already using a method to prevent further hair loss, we can discuss the medication options available to you and recommend a method that best suits your needs. There are both oral and topical solutions (Finasteride and Minoxidil) that can be used daily to prevent more hair loss. Your complete hair restoration strategy should include the continual management of your hair loss: having a hair transplant operation without loss-prevention means that your hair density will continue to deteriorate and your naturally transplanted hair will start to look more and more incongruous. Dr. Hasson and Dr. Wong almost always recommend medication so you can get the most out of your natural hair.
While you are meeting, your Advisor prepares a report including all of the photos and information you’ve supplied. The report is sent via email to our Senior Patient Advisor who will review your data. The Senior Advisor may contact your Advisor if he has any questions or needs clarification. The Senior Advisor then schedules a meeting with either Dr. Hasson or Dr. Wong who will review your file along with the Senior Advisor, who notes his insights, observations, assessment and recommendations.
Once the doctor has evaluated your file and provided a recommendation, the completed recommendation is sent to you via email. Your Advisor will follow-up within a few days to see if you have any questions.
Dr. Hasson or Dr. Wong?
How will you decide? Each of our Patient Advisors are knowledgeable aboth hair transplant surgeons , and will be able to assist you in determining which surgeon is best for you. Hasson and Wong have very similar levels of experience and expertise and have worked together for nearly 20 years helping each other to perfect their skills, so you’ll make the right choice, regardless of the surgeon you select. Read about Dr. Wong and about Dr. Hasson.
Our roving Hasson & Wong hair transplant advisors select cities throughout their region in which to host a live consulation. You can book your session through our site, or by contacting the advisor directly using the links below. If your city is not listed, you can send a request to have us add your city and the advisor for your region will be able to let you know if and when we can accommodate your request.
James is our Toronto consultant, but he frequently hosts live in-person hair transplant consultations in Calgary, Montreal, Halifax and Edmonton. Learn more about James here
Doug is our Vancouver consultant. He’s been with Hasson & Wong for over 10 years and has consulted with thousands of patients over the years.
David is our hair transplant consultant in the UK and he’s also a former patient. You can see David’s hair transplant journey on his hair transplant timeline. David typically hosts in-person consultations in London, Manchester and Dublin.
Further to the above consultants is Mike. Mike is our U.S consultant who frequently hosts consultations in Miami, Los Angeles, New York and San Francisco. Mike is based out of Seattle in which has a fixed consultation office there.
Bola is another of our consultants who frequently conducts in-person consultations in Rome, Milan, Florence, Naples, Madrid and Barcelona.
If you’re interested in an in-person consultation, check our city consultation page for a list of available dates and cities or complete our online consultation form.